NetOp Remote Control: Remote Support, Remote Control of Computers, Remote Network, Remote Desktop, Helpdesk, Remote IT Maintenance, Reduce IT Support Cost
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NetOp Remote Control is the leading remote control solution for professional use. As a complete solution, it offers you everything you need for the service and support of your computers from near or far.

As your computer estate gets bigger it is important that you maintain control of your network and computers without having to drive all over the world to fix problems, make updates and manage your machines. Designed to deal with unplanned events as well as routine management, NetOp Remote Control is a reliable and effective software solution that allows the remote management of computers and networked devices as well as proactive maintenance of software and hardware inventory.

Designed using a host and guest configuration, specifically for organisations with distributed computer estates, Remote Control is packed with features that allow your IT team to keep on top of the management of machines even when they are miles away from HQ. NetOp Remote Control software is typically used for remote network management, remote system administration and in helpdesk environments where security, reliability and speed are paramount.

See Also :

- NetOp Mobile & Embedded (to extend your reach to handhelds, smart phones and other mobile devices)
- NetOp On Demand (enable true as required remote control sessions for helpdesk service provision)
 

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As a complete solution, NetOp Remote Control offers you everything you need for the service and support of your computers... but what does this mean?

In summary:
  • Reliable, scalable and secure
  • Rapid return on investment (ROI)
  • Complete remote control of computers via network, Internet and PPPs
  • Unrivalled protocol and platform support
  • Optional Security Server for central authentication, authorization and logging
  • Central, whole-company installation
  • Remote Management with full access to system control, services, registry, task manager and more
  • Secure, easy to automate file transfer for copying, moving, synchronizing and cloning of data
  • Inventory of remote systems (hardware and software)
  • Session recordings for audio
  • Leading, integrated authentication and encryption
  • Excellent performance even on low bandwidth connections.

To explain a little more:

Remote Control - Host desktop display as full screen or window, Host control via keyboard and mouse. Remote execution of commands and programs, as well as log-off, switch-off, reboot and Wake-on-LAN. Multiple sessions for simultaneous access of multiple Guest users to the same host.

Remote Management - Full access to system control, services, registry, task manager, event logs, approvals and consoles.

File Transfer - High-performance file manager with drag and drop support for copying, moving, synchronizing and cloning of files.

Inventory - Remote collection of hardware and software information.

Simple Automation - Scripting for automation of scheduled tasks, e.g. data transfers or inventory scanning.

Help Request Mode - Simple request for technical support by the user at the helpdesk provided. Firewall-friendly through optimum use of HTTP protocol via port 80.

Flexible Communication - Audio, video and text chats and transmission of messages to Host computers in Rich Text Format.

Session Record for Audit - Comprehensive recording of all activity on host and guest computer. Optional recording of complete sessions as video files.

Central Installation - Central, network-wide roll-out of the NetOp hosts with help of the NetOp Deployment Utilities, MSI installation with Transform Editor.

Broad Platform Support - Software for management of all current platforms including support of terminal servers and mobile units (optional).

Diverse Communication Protocols - Support of all current communication protocols, e.g. TCP/IP, UDP, IPX, NetBios, dial-in connections, infrared and Terminal Server.

Excellent Performance - One of the fastest solutions worldwide. Works rapidly even on low bandwidth due to the use of self-developed compression processes and algorithms.

Leading Security Functions - Encryption of entire data traffic with 256-bit AES and support of leading authentication and authorization systems such as Smartcards, RSA Secure ID and Directory ervices.

High Scalability - Can be scaled to any network size by means of special functions such as flexible group management, telephone book function and deployment of the Security Server. Integration in Directory Service, inclusion in existing management systems is possible.

Reliable, future-proof technology - Leading solution from a company with 20 years' experience in the development of remote solutions.

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NetOp Remote Control brings your IT support straight to your computer, where-ever you are in the world, when-ever you need it there. For a support team NetOp Remote Control means that you can administster, maintain, support and upgrade your computer estate without having to leave your office.

NetOp Remote Control: Remote Control Guest, Remote Control Host, Mobile Devices, Laptops, Servers, Network, Desktop... Remote IT Support

NetOp Remote Control is simple to install, massively powerful in its performance, very secure and as invisible to your users as you want it to be. Support staff use the NetOp Remote Control Guest Module to connect to computers that have a NetOp Remote Control Host Module installed on them.

Once connected support staff can help users, take control of machines, install software, take inventories of machines, reboot etc, take screen shots, have chat sessions and much much more.

NetOp Remote Control works over a number of communications protocols making it as suitable for use over the web as is it within a corporate network. This makes Remote Control ideal for organisations with a growing, disctributed user base, with a growing support cost.

Additional options mean that the same Remote Control Guest (used by the support team) can support mobile devices, embedded computers (such as tills, cashpoints, computerised machining tools etc), servers, laptops and desktops. There is even a package that allows for temporary help sessions with users that do not want or cannot have remote control software permamently installed on their machines.

Call us now on 01582 763 999 for more information or to arrange for a free unlimited trial.

Platform Support

Host: Windows(95/98/Me/XP/ NT/2000/2003/Embedded/
Terminal Server), Linux, Solaris, Mac OS X, OS/2, DOS, Windows CE1.

Guest Windows (95/98/Me/ XP/NT/2000/2003/Embedded/
Terminal Server), Linux, Solaris, OS/2, DOS, Actice X

Security Server: Windows (95/98/Me/XP/NT/2000/ 2003/
Terminal Server)

Gateway: Windows (95/98/Me/ XP/NT/2000/2003/Terminal Server)

Name Server: Windows (95/98/Me/XP/

 

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Download NetOp Remote Control Brochures, Guides and White Papers.

 
Click on the links below to download useful documenation on NetOp Remote Contol. netop remote control help support manual guide fix bug issue set up maintenance

Icon - pdf  Datasheet

Icon - pdf  Whitepaper (Security)

Icon - pdf  Whitepaper (Sec. Server)

Icon - pdf  Whitepaper (Guest & Host)

Icon - pdf  Whitepaper (SMS Integr.)

Icon - pdf  Whitepaper (Ext. Guest)

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Get a free trial and start using NetOp Remote Control today.

Our free trials give you the opportunity to try a full version of the software.

Click on the link below and you'll be taken to a request form.
Fill this in and then we'll email all the links and licence keys that you need.

Click here for your Free Trial 

 

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netop school: teaching with computersAbout Bluebeam
"excellent service, great price and fast"
-David Meadows; Pushed Ltd, Plymouth

"Bluebeam always look after us, they're there to help when you need them"
-Kay Wardley; Head Start Recruitment, Harpenden

"low price, great service, many thanks "
-Darius Zand; Zand Consultative Services, Newbury

About NetOp Products
"I have used other similar products in the past, but NetOp has proved to be far more reliable. The pupils get so much out of it and they really are learning. It helps maintain focus and helps me keep the class moving at a good pace."

"With the older pupils, we can use the product in different ways and can give them a little more 'flexibility', whilst still maintaining full control. The use of NetOp School is just essential is my classroom." "
-Peter Guthrie; Weavers School, Wellingborough

Why We Sell NetOp
We've worked with a number of vendors in the past, and have a great deal of experience of products in this market place. We sometimes get asked, how come you do so much work with NetOp?

The answer's quite simple actually: we really like them and we really like their products. NetOp work hard to make sure that their solutions stay at the leading edge, but then so do other vendors. What really marks NetOp out is that they care about their customers as passionately as we do. With NetOp you get the best product, excellent support and real people to talk to when you need it.

We reckon you can't ask for more than that!

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NetOp Remote Control: Get a Quote

Fill out the form below and we'll get straight back to you with a quote.
Email Address or Phone Number
Number of Machines   Number of Mobile Devices  
 
 

Licensing

Licence model: Licensing per user. Perpetual licensing with annual upgrade and technical support maintenence


Additional Modules:


- NetOp Mobile & Embedded
- NetOp On Demand

 

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Get in touch with one of our specialist advisors.

At Bluebeam Security we are always happy to discuss your requirements.
Please feel free to call one of our advisors or if you prefer email us or
use the contact form and we will get back to you as soon as we can.

contact us

Click here for a contact form
or email: enquiries@bluebeamsecurity.com

Office Location:
Bluebeam Security LLP
70c High Street
HARPENDEN
Hertfordshire
AL5 2SP

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Telephone:
+44 (0) 1582 763 999
+44 (0) 1582 713 737

       
 

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